The digital revolution is growing your customers expectations for immediate response and service. You may not even realize it, but you have most likely already made some changes to the customer service strategy of your business. Thanks to social media, cus …

One platform powering all mobile channels Mobile provides you with a variety of ways to connect with your customers. With these new opportunities come new requirements to easily manage communication with your customers through text, mobile wallet, push, an …

Posted Apr 7, 2016 by Sarah Perez (@sarahintampa) Restaurant waitlisting service NoWait is known best by consumers for its mobile app that lets you virtually “get in line” at nearby restaurants like Chili’s and others, where formal reservations may not be …

Crunch Network Posted Mar 6, 2016 by John Rampton (@johnrampton) It’s being predicted that by the end of this year, mobile payment transactions in the U.S. will grow 210 percent. Despite this impressive gain, it turns out that not everyone is taking advant …

Social commerce is the evolution and maturation of social media meets shopping. With an ever-increasing number of consumers researching purchases online, especially social media sourced and created content, it’s no surprise that marketers are following the …

Apps are no longer considered merely a “branding exercise” for small businesses. Business owners are becoming wise to the marketing power a well-designed, intuitive app can bring. From simplifying online purchases to providing easy-to-access information, t …

By every measure, Matt Joseph's resume points to an incredible pedigree. He went to Princeton and earned his JD and MBA from UCLA. His startup Locent -- a text marketing service for brands -- is backed by Y Combinator, an elite network for entrepreneurs a …

What does it take to make a business out of an Instagram account? The entrepreneurs behind three successful accounts dished to CNBC about their top tips for becoming an Insta-boss.  For Ali Maffucci, it all started when her mom "spiralized" zucchini into …

At this year's tech, film and music fest in Austin, Texas, the president and first lady stole the show. And, of course, there was Grumpy Cat. When President Obama took the stage last Friday to kick off South by Southwest, he uttered two words that made th …

We know better than to carry some phones without a case, like the glass-backed Samsung Galaxy S7. But we did anyway -- and suffered. So there I was, minding my own business, when all of a sudden -- and I'm still not sure how, but I'm klutzy, so that's pro …